There is this software that could be a lifesaver for software development teams or support departments, it is called Eventum.

Eventum is an issue tracking system that can be used by a support department to track incoming technical support requests, or by a software development team to quickly organize tasks and bugs.

In the latest version which just hit the market a couple of days ago, some changes in features were effected, these include:

• Fixed error with DB error when removing assignees from issue assignment list;
• Rewritten error handling to create less smaller error reports;
• Make issue associated list as text field;
• Implementing per project “mail aliases”;
• Made timetracking window input more convenient;
• Display email addresses to whom email was sent when issue was updated;
• Add “Show Times spent on issue” to weekly report page;
• Improved Weekly Reports output possibilities;
• Fixed bug with reminders when no recipients are found;
• Fixed bug with emails downloaded from mail server only being sent to issue assignee;
• Added support level to list issues page;
• Added ability to control if a custom fields is required and validation options from backend;
• Added option to include custom fields on close issue;
• Changed customer API to support multiple contracts;
• Fixed bug with closed issue notification going out even when it shouldn’t have;
• Updated Smarty and PEAR packages to latest versions;
• Fixed bug with expandable tables;
• And so much more…

For more info go to http://dev.mysql.com/downloads/other/eventum/

This entry was posted on Monday, November 26th, 2007 at 6:07 am and is filed under Business, Developer, Internet, Main, Programming, Shareware, Windows. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.