The application adds management of multiple lines (as in a PBX), Interactive voice response (IVR) , auto attendant and voice mail facilities to Skype phone facility.

Pros: The facilities provided combine the features of a fairly sophisticated private branch exchange with auto attendant and individual customized voice mail solution. Additionally it also has IVR solution. Call transfers between extensions and call recording is possible. It can handle up to 30 lines and thus is a solution that fits a small or a medium business quite well. Inbound calls and outbound call flows can be defined easily to configure this as a complete inbound/outbound or a mixed one. Skill based routing of calls to operators make routing of calls to appropriate operators.

Inbound call flow can be totally customized depending on the requirements of the organization. That includes the greetings and the sequence as well as actual options to be available to the caller. A visual call flow menu builder helps build these facilities.

Being a software solution it communicates with user PC’s through their sound cards, only. A range of records are maintained and reports provided. These cover line management, inbound calls management, call records management and historical data.

Cons: When used as a PBX solution for a small or a medium business, support for the crop of VoIP phones available in the market would be a good feature as not everyone in the organization in need for phone communication needs to have a PC.

A second issue that can have a major impact on the performance of the complete system is the power of main machine on which the software runs. Since the whole thing has to be real time, a high performance machine which handles the PABX and IVR facilities has to be used. This would be a very critical factor when configured as a call center solution.

Overall: Performance is a big factor in business use, particularly as a call center application. How well things will work is difficult to predict. Other than that this application is fairly well designed and reasonably easy to use.

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Published by Pearl Mountain Software Picture Collage Maker allows creation of photo collages from digital images. A variety of template layouts or own designs can be used. Image frames, masks, drop shadows and other effects are possible. The images can be cropped and resized to fit, and freely arranged within the collage. The program supports drag and drop image placements, resizing and multiple layers of images and clipart decorations. The result can be saved as new JPG image and/or set as desktop wallpaper.

Pros: Very well designed package allows creation of a collage almost intuitively. Menu system is well designed too helping easy of use. Large number of templates for the collage; effects, masks and frames on individual pictures are very useful. The range of effects and masks are wide enough. It includes a wizard for creating collages quickly. Clip-arts can be used too and the range is good. Tools for adding text is available and is well supported.

Cons: Nested levels of undo and redo are a definite requirement on such packages where one would like to change direction or start over quite often. Saving of the collage is possible only in JPG format. There being a large community of free source tools users support for PNG is a need. In general, the range of formats should be wider and include gif, tiff and even bmp.

Overall, it is a very nice package. It is definitely very close to what is needed in any such package except for the issue mentioned above, a definite 4 star package.

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Now you can make your system work faster and get more space to work with Indo Cleaner 2008 utility. Had you ever knew that how much space some non-required files take at your system? You can free all that space and also make your system work with more speed. Indo Cleaner 2008 1.0.0 software can clean up all your systems non-required files in a jiffy. It extremely easy to be operated by anyone and you just need to follow the steps to perform the task.

Indo Cleaner 2008 1.0.0 software would let you be relaxed to much extent relating to your systems performance. The software opens with the screen showing the categories along with the description to select from. The list includes categories like Windows, Explorer, System, Internet Explorer, Media Player, etc. Moving to the next step the program scans the application and shows the progress on the screen with the names of the categories. Then ‘Next’ move takes you to the details of the files that are found by the program for cleaning up. It shows the number of files found in each category. If you want to see the detail files double click the category and a window would appear on the screen showing the files. This feature enables you to make the specific selection for the cleaning process. You can check or uncheck the files and the categories so that you can prevent the files that you do not want to be deleted. The selected files are shown after clicking ‘Next’ that start the cleaning process. It will show the number of files and the cleaning progress that would be shown in ‘%’. When you’re done click ‘Finish’ and the work is done. The software is supported by the online help that takes to the tour of the details about the program.

Indo Cleaner 2008 1.0.0 would clean up the mess of your system so that it would work well and give you a better performance.

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While working with project or other important data you might have faced a situation when you found that somebody had possibly accessed your file. Even it may also happen that your file might have unintentionally got distorted by some one. If you have faced such a problem then in that case you must be searching for something that could protect your file from being accessed by anyone except you. For having a solution to this problem of yours, Folder Shield 1.2.7 software would prove to be efficient enough. It would protect all your work and let you feel relaxed whether you’re sitting at your system or not.

Folder Shield 1.2.7 software can be easily downloaded by you from the site and installation process is even simpler. The software would ask you to enter a password for operating the program and then you can get started with it. The pleasing appearance makes you feel quite good while working on it. The folders get listed in the security list and you can get the folder shield to be active so that no one can else access the folder. The instructions are shown when you take the mouse to the list on the program screen. You can make the work more protected with the Privacy Wizard accordingly whether you use personal computer or it’s a shared one. If you want to certain applications to have the access to your folder than you can have them listed as white flag application. Change the access password easily, add new folder or remove existing folders from the security list. You can turn On the Compact Mode that shows the sign through which you can access the program. Minimize the program to the system and you also have the help that would tell you how to use the program so that it can perform then function with full efficiency. Choose the appearance of the program to match up your computer’s theme.

Folder Shield 1.2.7 software would protect your folders well and save your work from being damaged by others.

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Now you can make your own search engine for making it convenient for your visitors to search anything that they are looking for on your site. You can make the search features customized and include all section of your sites to give them the desired results. For achieving all this, the CoffeeCup Website Search 5.0 software can help you achieve your goals. You can set the search box according to your choice and make the searched page look as you want it to be. It easy to use as the software itself automatically performs much of the work.

Get the CoffeeCup Website Search 5.0 downloaded, simply install it and start adding the different Search boxes to your sites. Set the website and the program itself would prepare the database to be set for getting the search results. The appearance of the software is good and options are well placed on the screen. You can customize the Search Box’s every features all by your self and then place it with your WebPages. You can set the border shades, background color, and the text color, etc to make it look highlighted and attractive. This would ensure that the user notices that the website provides you with the search options to make their visit convenient. You need to set the URL of the website and the program would scan it for preparing the database. Set the URL’s of the pages in the ignore list that you do not want to be included in the search. Change the HTML settings for their Font, Colors, date, language, the header and footer to appear with the search results, etc. you can have the preview of the Search Box that you customized for setting with your site. When you’re done with the settings, you can easily ‘Upload’ the features to the website. Go for the Help Guide if you’re facing any problem in operating the program.

CoffeeCup Website Search 5.0 software would make your visitors feel empowered every time they come to your site looking up for something.

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Often we have CDs of games, movies, music, and so much more that we wish to have with us wherever we go. But the problem that arises is of copying the files from one CD to another if you want to carry them with you. Clone My CD 1.1 software is the solution for you to get not just one but many copies of these. The thoughtful features would let you to have the multiple CD’s copied to a DVD in a jiffy. The software is filled with so much of simplicity that even a novice user can operate it.

Clone My CD 1.1 software is easy to download, installation too is a hassle free affair. The software opens with an attractive small sized window that shows the option for the Next step. Going to the next step you can get the option for selecting the drive from the drop down menu. Then you need to set the number of copies that are required by you. After this then you need to make the selection for the drive for copying the files or the data. You can even select to have the files copied directly from one drive to another one. Click on Next that takes you to the next step that does the work of processing that shows the progress of the copying task. If you want to clone more CDs then you juts need to click ‘More’ and if you’re done with your work then click ‘Close’. The software does the work of copying with efficiency and that too without losing the quality of the content. The software supports a help guide that gives the step to step information about the process to help the users.

Clone My CD 1.1 software does the cloning work effectively without causing any damage to the content. Start copying and enjoy all the stuff that you like.

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How often have you started arguing with a friend over the correct pronunciation of a word? You know, the kind of word that you read all the time, but suddenly realize you’ve never heard spoken out loud. Well, before you beat your friend to a bloody pulp, you might want to check out howjsay, an online pronunciation dictionary.

All you do is type in a word, and howjsay will speak that word back to you in a rather dignified sounding voice. You’ll also get a list of similarly spelled words in case you typed your entry wrong.

One of the most impressive things is that you get multiple pronunciations for words that can correctly be said more than one way.

Features:

• Mouse over the search results to hear them pronounced;
• Each word is individually pre-recorded and no form of synthetic speech is used;
• Offers both American and British versions.

You can find out more right here. (more…)

Mass Mailing Software, as the name suggests is professional mass mailing software. Using this software, you can personalize and send your newsletters or special offers or other mass mailers to an unlimited number of subscribers in a matter of minutes and that too in a very organized manner.

Using this software, you can create specific templates for your mass mails. This is very easy to do as all you need to do to create a new message template is click on the New Template icon on the toolbar and enter the details of the message in the relevant boxes. This message would have embedded customer information variables the values for which would be picked from the customer database and your email message would get personalized without any added effort from your end. Moreover, since the emails you send out are personalized, they will stand out from the junk mail and be noticed by your potential customers or subscribers; thereby, increasing your opportunities for expanding your customer base. Further, though the user interface looks a little drab, it is extremely user friendly and easy to use. The icons on the toolbar are self explanatory. They include icons for creating a new template, editing or deleting a template, canceling email, and viewing the log along with the Send to, Track Report, Address Book and the Help icons. The email sending process can also be started or stopped by clicking on the relevant icons on the toolbar. However, the USP of this software for us is that it uses an in-built email server to send out the mass mails instead of the ISP server.

In other words, if you want a cheap and effective way to send out mass mails to your subscribers then you should consider the Mass Mailing Software.

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Now you can regulate and control the inflow of short messages that you have been receiving in your Smartphone. It is possible with SmartSMSFilter Light for Smartphone 1.0 software. It acts like a filter enabling you to have the SMS blocked or accepted. The software is required to be shifted to the Smartphone for installating to start with the work. Using the program is easy for anyone as the features are not complicated.

SmartSMSFilter Light for Smartphone 1.0 software saves you from the unwanted messages. You can set different features like to accept the messages with signal, without signal or dismiss the messages. You can set these options for the number that you are having in your contact list and also for the numbers that are undefined. Downloading the program is so much easier and the installation is done by transferring the file to the Pocket PC. The Status Bar would display the current Program State and you can select the option for activating the function.

When you activate the Program State you can control the incoming sms. The sms can be controlled to be accepted from particular contacts that are set in the list. If you do not want the incoming sms to be obstructed by the program you can disable it for freely receiving the messages. This can help you to get rid of the unwanted messages that are sent by the network services. The contact list shows the icon for having the sms disabled or enabled from the numbers. You can have the action applied to all the incoming messages and also can have the messages directly saved to the inbox without any signal. You can change the schedule settings by setting the start time, end time and the week days for it. Customize the option relating to the default message action and selecting contact list format. The help file gives all the information from the downloading to the working of the program.

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In case you like to display images in an elegant manner for all to see; you can try creating a web gallery. Html Web Gallery Creator 1.0 software presents you the features that would help you to make an exquisite image gallery. Making web galleries was never so easy and simple that it could be done by even a normal user. Best part is that you can have a lot of fun while making the gallery for publishing on the website.

With this interesting software, all your pictures would make up such a beautiful gallery with so many effects that would catch up the eye. The screen of the software is dull looking but the options and the tasks that it performs are effective. You can have the folder loaded with the program for making the gallery. You can save the project so that you won’t loose the gallery configuration that you set for the one you made. The pictures are loaded with the program and they are shown in the sequence form at the screen. You can click on the image or scroll between the images through the previous and next option. You can set the picture appearance by rotating it through the right click of the mouse. (more…)