The application adds management of multiple lines (as in a PBX), Interactive voice response (IVR) , auto attendant and voice mail facilities to Skype phone facility.

Pros: The facilities provided combine the features of a fairly sophisticated private branch exchange with auto attendant and individual customized voice mail solution. Additionally it also has IVR solution. Call transfers between extensions and call recording is possible. It can handle up to 30 lines and thus is a solution that fits a small or a medium business quite well. Inbound calls and outbound call flows can be defined easily to configure this as a complete inbound/outbound or a mixed one. Skill based routing of calls to operators make routing of calls to appropriate operators.

Inbound call flow can be totally customized depending on the requirements of the organization. That includes the greetings and the sequence as well as actual options to be available to the caller. A visual call flow menu builder helps build these facilities.

Being a software solution it communicates with user PC’s through their sound cards, only. A range of records are maintained and reports provided. These cover line management, inbound calls management, call records management and historical data.

Cons: When used as a PBX solution for a small or a medium business, support for the crop of VoIP phones available in the market would be a good feature as not everyone in the organization in need for phone communication needs to have a PC.

A second issue that can have a major impact on the performance of the complete system is the power of main machine on which the software runs. Since the whole thing has to be real time, a high performance machine which handles the PABX and IVR facilities has to be used. This would be a very critical factor when configured as a call center solution.

Overall: Performance is a big factor in business use, particularly as a call center application. How well things will work is difficult to predict. Other than that this application is fairly well designed and reasonably easy to use.

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Published by Pearl Mountain Software Picture Collage Maker allows creation of photo collages from digital images. A variety of template layouts or own designs can be used. Image frames, masks, drop shadows and other effects are possible. The images can be cropped and resized to fit, and freely arranged within the collage. The program supports drag and drop image placements, resizing and multiple layers of images and clipart decorations. The result can be saved as new JPG image and/or set as desktop wallpaper.

Pros: Very well designed package allows creation of a collage almost intuitively. Menu system is well designed too helping easy of use. Large number of templates for the collage; effects, masks and frames on individual pictures are very useful. The range of effects and masks are wide enough. It includes a wizard for creating collages quickly. Clip-arts can be used too and the range is good. Tools for adding text is available and is well supported.

Cons: Nested levels of undo and redo are a definite requirement on such packages where one would like to change direction or start over quite often. Saving of the collage is possible only in JPG format. There being a large community of free source tools users support for PNG is a need. In general, the range of formats should be wider and include gif, tiff and even bmp.

Overall, it is a very nice package. It is definitely very close to what is needed in any such package except for the issue mentioned above, a definite 4 star package.

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Now you can make your system work faster and get more space to work with Indo Cleaner 2008 utility. Had you ever knew that how much space some non-required files take at your system? You can free all that space and also make your system work with more speed. Indo Cleaner 2008 1.0.0 software can clean up all your systems non-required files in a jiffy. It extremely easy to be operated by anyone and you just need to follow the steps to perform the task.

Indo Cleaner 2008 1.0.0 software would let you be relaxed to much extent relating to your systems performance. The software opens with the screen showing the categories along with the description to select from. The list includes categories like Windows, Explorer, System, Internet Explorer, Media Player, etc. Moving to the next step the program scans the application and shows the progress on the screen with the names of the categories. Then ‘Next’ move takes you to the details of the files that are found by the program for cleaning up. It shows the number of files found in each category. If you want to see the detail files double click the category and a window would appear on the screen showing the files. This feature enables you to make the specific selection for the cleaning process. You can check or uncheck the files and the categories so that you can prevent the files that you do not want to be deleted. The selected files are shown after clicking ‘Next’ that start the cleaning process. It will show the number of files and the cleaning progress that would be shown in ‘%’. When you’re done click ‘Finish’ and the work is done. The software is supported by the online help that takes to the tour of the details about the program.

Indo Cleaner 2008 1.0.0 would clean up the mess of your system so that it would work well and give you a better performance.

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While working with project or other important data you might have faced a situation when you found that somebody had possibly accessed your file. Even it may also happen that your file might have unintentionally got distorted by some one. If you have faced such a problem then in that case you must be searching for something that could protect your file from being accessed by anyone except you. For having a solution to this problem of yours, Folder Shield 1.2.7 software would prove to be efficient enough. It would protect all your work and let you feel relaxed whether you’re sitting at your system or not.

Folder Shield 1.2.7 software can be easily downloaded by you from the site and installation process is even simpler. The software would ask you to enter a password for operating the program and then you can get started with it. The pleasing appearance makes you feel quite good while working on it. The folders get listed in the security list and you can get the folder shield to be active so that no one can else access the folder. The instructions are shown when you take the mouse to the list on the program screen. You can make the work more protected with the Privacy Wizard accordingly whether you use personal computer or it’s a shared one. If you want to certain applications to have the access to your folder than you can have them listed as white flag application. Change the access password easily, add new folder or remove existing folders from the security list. You can turn On the Compact Mode that shows the sign through which you can access the program. Minimize the program to the system and you also have the help that would tell you how to use the program so that it can perform then function with full efficiency. Choose the appearance of the program to match up your computer’s theme.

Folder Shield 1.2.7 software would protect your folders well and save your work from being damaged by others.

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Now you can make your own search engine for making it convenient for your visitors to search anything that they are looking for on your site. You can make the search features customized and include all section of your sites to give them the desired results. For achieving all this, the CoffeeCup Website Search 5.0 software can help you achieve your goals. You can set the search box according to your choice and make the searched page look as you want it to be. It easy to use as the software itself automatically performs much of the work.

Get the CoffeeCup Website Search 5.0 downloaded, simply install it and start adding the different Search boxes to your sites. Set the website and the program itself would prepare the database to be set for getting the search results. The appearance of the software is good and options are well placed on the screen. You can customize the Search Box’s every features all by your self and then place it with your WebPages. You can set the border shades, background color, and the text color, etc to make it look highlighted and attractive. This would ensure that the user notices that the website provides you with the search options to make their visit convenient. You need to set the URL of the website and the program would scan it for preparing the database. Set the URL’s of the pages in the ignore list that you do not want to be included in the search. Change the HTML settings for their Font, Colors, date, language, the header and footer to appear with the search results, etc. you can have the preview of the Search Box that you customized for setting with your site. When you’re done with the settings, you can easily ‘Upload’ the features to the website. Go for the Help Guide if you’re facing any problem in operating the program.

CoffeeCup Website Search 5.0 software would make your visitors feel empowered every time they come to your site looking up for something.

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This week sees a new addition to GMails ever growing bag of tricks, AIM compatibility! AIM, AOL’s popular instant-messaging service has been intergrated into Gmails Web-based e-mail client. This integration was possible due to the Open AIM SDK Library. So now when you open up your GMail you’ll be able to sign into your AIM Account by clicking Settings-Chat. Your AIM buddies will appear on the contact list in most frequent order and then you can hover over and get some basic buddy info.

So basically, now when people are using Gmail, they can see if the people they’re sending e-mail to are available for live chat on AIM (now possible directly in the Gmail interface) instead. A useful feature that’s sure to make a difference in many peoples lives if they frequently use both GMail and AOL Instant Messenger.

More info available here.

Here is a useful tool worth checking out.

D3DGear is an advanced utility for Windows DirectX & OpenGL games. The cool thing about this software is that it automatically measures a 3D game’s frame rate and displays it on screen. It allows you to customize font color, size and position of the frame rate display.

It is easy to use as it can capture 3D game screenshots with the press of a hotkey, and automatically save screenshots into a file. You can define screenshot hotkey, save file format and save file directory. One other thing I love about it, is that D3DGear also can record 3D games to movie.

In the recently released version, the bug that didn’t allow D3DGear to work with the game Shaiya has been fixed.

Go check it out at http://www.d3dgear.com/

Here is a freeware alternative to expensive CD and DVD burners. It is called FinalBurner FREE.

FinalBurner FREE enables you to create data, audio, DVD disks and burn them onto any type of media, such as CD R/RW, DVD+R/RW, DVD-R/RW, DVD DL.  The fact that you can also easily create an ISO image of a disk makes this really cool. Combining all the elements of a professional CD recorder and delivered with a convenient user interface, FinalBurner is a must have, it costs you nothing anyways, its freeware.

Designed with features so simple, you don’t need to be an expert to make use of it, Final Burner FREE restricts the complex process of CD recording to a few mouse clicks. But it’s not only a newbie delight, advanced users will benefit from the opportunity to be in full control of many settings that affect the burning process and the quality of the result.

FinalBurner is also available in the FinalBurner PRO edition which unlike Final Burner FREE is shareware.

Want to give the freeware a shot first? Visit http://www.protectedsoft.com/products.php

want to know the difference between the FREE and the PRO versions, go to http://www.protectedsoft.com/fbprovsfree.php
 

If you are interested in a piece of software that allows you to download torrent files for free and one that is easy to use, then BitComet is definitely the piece of software for you. This is a particularly full featured and powerful bittorrent client that allows you to download any torrent file.  It allows for easy multiple downloads that you can track at the same time and even allows you to queue dozens if not hundreds of different files all for your downloading pleasure.

The latest version of BitComet is version 0.97 and it was released on December 7, 2007.  The main changes that were made in this version are primarily changes to the graphical user interface in which different GUI bugs were fixed and functionality overall was improved and extended to different areas such as link support for downloads that are currently going on within the dialogue box.   There were also core patches added on that fixed different issues that affected the core of the actual programming and therefore different crashes that people might have experienced before have now been fixed by the BitComet creator.

More information is available at http://www.bitcomet.com/

If you don’t like having pornographic pictures on your system or you just want to censor what your kids see on your system, then this tool my come in handy. It is called Media Detective.

Media Detective is a tool for helping you remove pornographic media from your PC. How does it work?

It scans media files on the computer, such as pictures and movies, to check whether they contain adult content. This is accomplished by opening and inspecting the files for skin tone present. The files are then rated according to their potential for obscenity and are displayed. You are then free to delete according to your discretion.

Want to check it out? Go to http://www.mediadetective.com/